Privacy Policy

Golden Palace Banquet Hall

Effective Date: December 22, 2025

Golden Palace Banquet Hall (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

Personal information is information that can identify you. We may collect the following personal information:

• Name
• Email address
• Phone number
• Information related to banquet, event, reservation, or catering inquiries
• Any other information you voluntarily provide through website forms or email

b) Non-Personal Information

When you visit our website, we may automatically collect the following non-identifying information:

• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring website
• Approximate location inferred from IP address (such as city or region)

This information is used solely for statistical analysis and to improve the website experience.

2. Google Analytics

Our website uses Google Analytics, a service provided by Google, to analyze website traffic and usage. Google Analytics uses cookies and similar technologies to collect and analyze information about how visitors use this website.

• Data collected is used in aggregated and analytical form to improve website performance and user experience
• Related data may be stored on servers located outside of Canada

For more information on how Google handles data, please see: Google Privacy Policy

You may opt out of Google Analytics tracking by adjusting your browser settings, disabling cookies, or using the opt-out tools provided by Google.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• Responding to inquiries, reservation requests, and banquet or event questions
• Providing customer service and follow-up communication
• Improving our website, services, and overall customer experience
• Website analytics and performance monitoring
• Complying with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information. Any information you provide on this website is used only to serve customers and operate our business.

4. Sharing of Information

We share personal information only in the following limited circumstances:

• Service providers: with third-party providers who assist us in operating the website or handling communications (such as website hosting), and who are bound by strict confidentiality obligations.
• Legal requirements: when disclosure is required by law, regulation, or legal process.
• Safety and protection of rights: to protect the legal rights, property, or safety of ourselves or others.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality and performance
• Understand visitor behaviour and usage
• Improve your browsing experience

You can disable cookies through your browser settings, but this may affect the proper functioning of some website features.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When information is no longer needed, we delete it securely or anonymize it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights (Canada)

Under applicable Canadian privacy laws (such as the Personal Information Protection and Electronic Documents Act, PIPEDA), you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete personal information
• Withdraw consent to certain uses of your information, where permitted by law or contract

To exercise these rights, please contact us using the details below.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party websites. Please review their privacy policies before providing personal information.

10. Children’s Privacy

This website is not directed at children under 13 years of age, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are made, we will post the updated version on this page with a new effective date. Your continued use of this website after changes are made constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us: